This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Audiology appointment

Posted By Dto

"Audiology appointment"

About: Royal Berkshire Hospital / Audiological medicine

(as a relative),

My elderly father in law had an initial appointment to help with his hearing. He was given a digital hearing aid .

Unfortunately he has had a recent stroke and has difficulty sometimes in understanding conversation.

This equipment was far too complicated and so I contacted audiology at Bracknell by email and on his second appointment yesterday a senior audiologist Lucy adjusted his aid and demonstrated in detail how to use it.

He is now using his aid and his life is so much better. This is entirely due to the professionalism and caring skills of Lucy. Thank you so much.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Berkshire NHS Foundation Trust 5 years ago
Royal Berkshire NHS Foundation Trust

Submitted on 30/08/2018 at 12:28
Published on Care Opinion at 16:33

Thank you for your feedback. We are so pleased to hear that your father-in-law had a positive experience of the Royal Berkshire Audiology Service.

It is always good to hear that we are delivering care tailored to an individual's needs and how this has brought direct benefits. We wish your father-in-law well and will share the lovely comments with all the team, including of course Lucy.

Thank you once again for taking the time to comment.

Rachel McCarthy
Head of Audiology
Royal Berkshire NHS Foundation Trust

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k