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Poorly managed ward

Story from nhs.uk

"Poorly managed ward"

About: Royal Hallamshire Hospital / Urology

The nurses on the ward seemed very unclear about whether my mother had been given medication or not.

When medication for discharge was not properly organized we asked the Doctor doing the discharge how long it would be.. he smirked and said "How long is a piece of string"

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 22/08/2018 at 10:25
Published on Care Opinion at 11:50

Thank you for leaving feedback and we are sorry to learn this occurred as it does not reflect the level of communication we would expect our patients and their families to receive If you would like us to look into this further, please do not hesitate to contact our Patient Services Team to provide more details. You can do this either by calling them on 0114 271 2400 or by emailing them at pst@sth.nhs.uk

With thanks and best wishes

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