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"Dangerously Un-Caring, Chaotic - No Service!"

About: Kent and Medway NHS and Social Care Partnership Trust

After years of ill health and inconsistent 'help'. I had to give up my job due to severe anxiety, depression etc. Felt like a total breakdown. Not functioning, in bed most of the time. Back and forth to GP, given more pills each time and referred to secondary mental health care. Have confessed each time that I was suicidal to GPs. Now get aetter from GP and copy of a letter from Maidstone Community Health Team (KMPT) saying that they have decided that "I do not have a clear need for secondary care and are recommending Primary Care Counselling". They are suggesting I take a highly addictive antipsychotic drug (used for bipolar/schizophrenia which I have not been diagnosed with). I will not be monitored on this and it sounds dangerous with short and long term side effects even on lowish dose. A few weeks ago I telephoned KMPT as my GP said I could, I was crying and intending suicide. I was put on hold numerous times to speak to someone, when they eventually did, he sounded like he couldnt be bothered and said he wanted to put md on hold again! My husband e plained the seriousness of the situation and he said "there was nothing he could do and if I hit worse, call the crash team". My husband asked how it could be any worse?? My husband telephoned our GPs and duty one called back and left prescription at desk and made emergency GP appointment for the morning. That GP wrote to KMPT to explain the situation.

This 'service' is dangerous and totally inadequate!

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Responses

Response from Kent and Medway NHS and Social Care Partnership Trust 5 years ago
Kent and Medway NHS and Social Care Partnership Trust
Submitted on 30/08/2018 at 11:53
Published on nhs.uk at 12:06


We are sorry to note that you did not feel reassured by our service's response to you.

While we would not want to comment about an individual case on a public website, it would be helpful to see what we can learn to improve our communication and care.

The Maidstone CMHT service manager can be contacted on 01622 766900 about your concerns.

Maidstone CMHT also has a regular surgery which you would be welcome to attend every 3rd Thursday of month at 9-12pm, the next one is on 20th September 2018.

Please mention that you were directed to speak to them because of your post on the NHS web site (formerly NHS Choices).

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