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Walk in/Urgent care centre

Story from nhs.uk

"Walk in/Urgent care centre"

About: Guy's Hospital / Urgent care centre

I had to visit the walk in centre (which is called the Urgent care centre) as I had something stuck in my foot.

The reception staff were friendly enough and polite. I was expecting to be there for a great deal longer but I was first seen within about 25 minutes of the centre opening, sent for an x ray and treatment completed by around 2 hours.

The nurse I saw was very friendly and nice. She explained things to me and i was more than happy with the treatment.

Thank you.

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Responses

Response from Guy's Hospital 5 years ago
Guy's Hospital

Submitted on 29/08/2018 at 18:12
Published on nhs.uk at 19:06

Thank you for your feedback. It is good to know that we were able to see you promptly and treat the problem with your foot relatively quickly. We are pleased to hear that your condition and treatment were clearly explained to you. We will share your comments with the team involved.

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