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"Very Reassuring"

About: St Albans City Hospital

I was referred very quickly and could not have been more reassured by the team.

The doctors who examined me put me at ease with a combination of warmth and professionalism and the staff who conducted the mammogram and the scan were kind, efficient but most of all human.

I never felt like a number at any time, they seemed to recognise the anxiety that anyone would be feeling and manage it with no drama or insincerity.

A really great service at a really hard time.

Thank you all.

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Responses

Response from St Albans City Hospital 5 years ago
St Albans City Hospital
Submitted on 15/10/2018 at 16:26
Published on nhs.uk at 17:06


Thank you for taking the time to provide this feedback. We are so pleased to hear that our staff was considerate and caring during a process which can be distressing. We shall pass your kind comments onto the team at St Albans.

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