"Disgusted in how you made a cancer patient feel."

My mum is undergoing chemotherapy treatment and has to have injections daily for a week after her chemotherapy. She usually has a nurse we know come to the house and do it for her on weekends but on this occasion she is unable to due to the nurse being away.

Her GP told her she could go to Eastham Walk In Centre for these injections on the two days that the nurse is unable to do them for her, but to call first to let them know she will be coming so they can make sure she is seen quickly as, as anyone undergoing chemo will know, chemotherapy weakens the immune system and hospitals and doctors like to try and keep chemo patients away from areas with risk of picking up potential infections. IE Walk In centres, a&e departments.

Eastham Walk In Centre have just made my mum feel like she was inconveniencing them by needing to have her injections done there because ‘she is not housebound’ And ‘could do it herself’

Absolutely disgusting. As if undergoing chemotherapy isn’t hard/bad enough, this clinic have just upset her and told her they will do it on Saturday ‘as a one off’ but ‘she will have to go to another clinic to get it done on Sunday’ despite it being right next to our house and open as a walk in centre on both days anyway. Absolutely furious and cannot believe it. You can walk in at any point with no appointment to see a nurse, can walk in to have your blood taken with no appointment, yet a chemotherapy patient can’t receive her required injections there because it is inconvenient to them, despite her GP telling her to go there for them.

Will be logging a formal complaint. Absolutely disgusting.