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Care Opinion

Visit to Endoscopy

Story from nhs.uk

"Visit to Endoscopy"

About: North Tyneside General Hospital

On the 14th August 2018 i went along for an Endoscopy. I was extremely anxious. However i needed have been as the care and support i got from the staff was amazing. Thank you all so much for being so understanding and patient . Your a wonderful dedicated team

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Responses

Response from Annie Laverty, Chief Experience Officer, Patient Experience, Northumbria Healthcare NHS FT 5 years ago
Annie Laverty
Chief Experience Officer, Patient Experience,
Northumbria Healthcare NHS FT

Submitted on 21/08/2018 at 07:58
Published on Care Opinion at 10:16

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Dear Sir /Madam,

I’m really glad that you felt supported and well cared for during your recent appointment with us. It’s impprtant to know that the kindness of the team gave you the reassurance you needed prior to your endoscopy - thank you for enabling me to pass your feedback on to the staff involved. Your thoughtful comments will make a real difference to their day.

Thanks for finding the time to share your story.

best wishes

Annie

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