The contempt with which doctors and receptionists regard patients is palpable. It’s quite obvious that they would rather not serve this particular community in Harlesden. They appear to think everyone is unemployed and on benefits so have all the time in the world waiting on the phone to book and attend appointments, which are more often that not behind schedule. I attempted to book an appointment in advance earlier this week to be told that there was nothing available for two weeks. I decided to turn up at the practice for “Walk in Friday” this morning and managed to secure an appointment. After waiting 40 minutes I finally saw the doctor who gave a half-hearted apology for my wait - obviously my time was not important and even worse she could not wait to get me out the door. I am a hard working 40% tax payer and my husband and children deserve better. If this is the service people can expect from an NHS GP practice, I hate to think what the future holds.
"A disgrace!"
About: Church End Medical Centre Church End Medical Centre Church End Estate NW10 9HP
Posted via nhs.uk
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