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The team led by the nurse specialist were amazing.

Posted By equuleusxy36

"The team led by the nurse specialist were amazing."

About: Pilgrim Hospital / Gynaecology

(as the patient),

Attended 1B at Pilgrim Hospital following an urgent 2 week wait appointment.

The team led by the nurse specialist were amazing. I was very nervous obviously, but they were so calming and reassuring. Explained everything to me, which helped with me also being a nurse.

I have been referred on for further investigations, a worry I know, but the team I saw are a true asset to Pilgrim Hospital. I cant remember their names as I was far too nervous, but truly an amazing team.

Thankyou, a worrying visit made easier by truly professional caring staff.

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Responses

Response from Susan Glendenning, Matron for Gynaecology Services, United Lincolnshire Hospitals NHS Trust 5 years ago
Susan Glendenning
Matron for Gynaecology Services,
United Lincolnshire Hospitals NHS Trust

Submitted on 28/08/2018 at 14:03
Published on Care Opinion at 16:16

Dear equuleusxy36,

Thank you so much for taking the time to feedback, I am delighted to know you had such a positive experience when you visited our Outpatient Service.

The team are extremely committed to ensuring ladies feel informed and supported during such a sensitive procedure and we are so pleased that Stephanie and her team met your expectations on this occasion, patient experience and feedback is extremely important to us.

I will ensure your feedback is shared with Stephanie and her team.

Sue Glendenning,

Gynaecology Matron

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