I attended the MIU for a period of nearly three weeks due to a leg injury that was not healing properly.
I attended the unit on five occasions.
I was always dealt with promptly and the longest waiting time was 15 minutes. After my first visit staff were always aware of my condition and the reason for any particular visit. This saved me having to update staff on each visit as to what had happened and progress to date. This can be a demoralising experience so I was grateful that staff had made themselves aware.
No matter who attended me all staff from the most senior to the trainee nurses treated me with kindness and respect. They were careful to keep me aware of what they were doing and told me what I should do at home.
At one point it was necessary to involve my medical practice and a senior nurse arranged an appointment and described my condition to the medical staff at Buxton Medical Centre.
My wife attended with me on all visits and she was equally impressed by the high standard of service. We would like to pass on our thanks to all the staff at the MIU Buxton and let them know how much we appreciated their professionalism and compassion. Thank you.
"Excellent service"
About: Buxton Hospital Buxton Hospital Buxton SK17 9NJ
Posted via nhs.uk
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