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Visit on Monday 13th August 2018

Story from nhs.uk

"Visit on Monday 13th August 2018"

About: Rochdale Infirmary / Accident and emergency

I visited the a&e department Monday morning for some medical attention. When I first saw the doctor I felt very awkward, I visited with my wife and the doctor was making jokes about being there and the current situation in which I ended up in hospital, he was making remarks about having a boyfriend and then questioning who the woman was who was with me when I told him it was my wife he proceeded to say oh well I just put my foot in it didn't I.

I dont see why any of this was relevant on a visit to the hospital . His general manner came across as very full on and not appropriate for the situation.

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Responses

Response from Rochdale Infirmary 5 years ago
Rochdale Infirmary

Submitted on 21/01/2019 at 14:50
Published on nhs.uk at 15:06

Thank you for your comments. Should you remain dissatisfied and wish to discuss your experience further, please contact the Patient Advice and Liaison Service (PALS) at your earliest opportunity on telephone 0161 604 5897, or email pals@pat.nhs.uk quoting that you have been advised to do so via this website, and they will do their best to address your concerns.

Regards

Head of User Experience

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