"Great staff, food is beyond appalling"

I went into A and E and after a short ish wait was seen by the triage nurse who was lovely. Helpful, informative, emphatic and got me passed through to Resus very quickly.

Resus staff were fantastic. Very accommodating considering I had 3 children with me. Very quick to test me and treat accordingly. Staff very approachable.

Ward 15 was overall very good. Impeccably clean. Bed sheets changed daily, room cleaned daily. Staff friendly. My negative feedback would be 1) you need fans available for patients. I was sweating profusely to the point of my sheets beeing soaked as I was I’ll but no fan was bailable. The air conditioning isn’t great and I couldn’t open my window as there were workmen literally outside of my window. 2) the food....too many choices and none of it cooked fresh. I was transferred to North Tyneside for a part of my recovery and the food there is home cooked or at least appears to be and much better. I barely ate for 5/6 days on ward 15 due to the food. Portions are too big and it’s all microwaved. 3) bank staff need a bit of training...theybwould come into the room on ward and talk amongst themselves, they admitted they didn’t know what they were doing.......

On a whole the ward and staff were fantastic but these issues really need to be covered in my opinion, particularly the food and fans. This would have made my stay at hospital more comfortable if nothing else.