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They made a very difficult situation more manageable

Posted By JS 1

"They made a very difficult situation more manageable"

About: Bishop Auckland Hospital / Dermatology Darlington Memorial Hospital

(as a service user),

I have had a recent diagnosis I alopicia and the service from CDDFT has been really good. The staff and consultant in clinic at Bishop Auckland have been kind and patient and I was booked for injections in Darlington. The care by the 2 nurses in the outpatient clinic giving the injections has been excellent they are kind, understanding and knowledgeable they have made a very difficult situation more manageable. I could not recommend the services here highly enough in the clinic.  

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Responses

Response from Bishop Auckland Hospital 5 years ago
Bishop Auckland Hospital

Submitted on 16/10/2018 at 11:11
Published on nhs.uk at 12:06

Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Darlington Memorial Hospital 5 years ago
Darlington Memorial Hospital

Submitted on 16/10/2018 at 11:11
Published on nhs.uk at 12:06

Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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