"It'a pity Reception staff is rude and unhelpful..."

I love the way you are looked after in the Anti-Natal Clinic, but the rudeness of Reception staff is making me think I should change hospital to be looked after while I am pregnant and after.

When I was unwell and tried to call the clinic, for 3 days I could not get through to them.After 3 days of attempts, I walked directly to the clinic, asked Reception if I was meant to see my midwife of A&E, and I was wrongly sent to A&E, despite the member of staff at Reception was reading my notes, and the midwife had clearly requested me to go see her.

My midwife left the hospital and nothing was said to me. I still actually do not know who has replaced her.

I was there today, it took us very long to get scans booked and few other appointments. The only person you can easily speak to is one member of staff. Anyone else, especially some, rude and unhelpful.