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My Cataract Treatment

Story from nhs.uk

"My Cataract Treatment"

About: Shepton Mallet NHS Treatment Centre

I feel compelled to leave a most positive review of my eye treatment at Shepton Mallet Treatment Centre.

My series of visits to the centre for cataract treatment this summer were notable for the following reasons

1. Appointments were all on time.

2. Procedures clearly explained.

3. Operations carried out most efficiently.

4. Aftercare superb.

5. Post-op literature and meds all waiting for collection at reception.

6. Staff well informed, pleasant and helpful throughout.

7. FREE parking!

In all, a remarkable centre, and a credit to the NHS.

Finally, thank you to everyone involved in helping me regain almost 20/20 vision!

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Responses

Response from Shepton Mallet NHS Treatment Centre 5 years ago
Shepton Mallet NHS Treatment Centre

Submitted on 02/01/2019 at 11:54
Published on nhs.uk at 12:06

Dear Simon

Thank you for taking the time to leave feedback on your cataract surgery at Shepton Mallet NHS Treatment Centre.

It was lovely to hear that you have been satisfied with every aspect of the service we provided and that you have achieved the outcome you were hoping for with 20/20 vision.

Once again, thank you for your kind comments. I will ensure the team is made aware through our compliment reporting system.

Kind regards

Trudy Craig BA (Hons) RN

Patient Quality and Safety Manager

Trudy.Craig@careuk.com

T: 01749 333743

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