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A&E Streaming Service - What a Shambles!

Story from nhs.uk

"A&E Streaming Service - What a Shambles!"

About: Macclesfield District General Hospital / Accident and emergency

What was so difficult with "Checking In" at reception to get a position in a good old fashion queue before having a PRIVATE Consultation in a Consultation Room?

Now everyone blunders around trying to take a mental note of who arrived before them, trying to not listen to the person who's have a consultation just behind a no doubt overpriced, flimsy wooden screen! Complete farce!

Get your act together and get this sorted as it's just embarrassing and stripped everyone of their dignity and left everyone confused with a lack of seating too.

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Responses

Response from Macclesfield District General Hospital 5 years ago
Macclesfield District General Hospital

Submitted on 06/09/2018 at 10:26
Published on nhs.uk at 11:05

We were very disappointed and sorry to read your comments. Sister Fiona Owen is personally aware of your concerns and would very much like to discuss them with you.

Fiona can be contacted by telephoning 01625 661894 or by email via fiona.owen@nhs.net

The trust aims to continually improve the quality of services we provide and your feedback is key to achieving this.

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