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"Hethel Ward"

About: Norfolk & Norwich University Hospital / Respiratory medicine

I spent 2 days on Hethel Ward. I just wanted to say how marvellous all the drs, nurses,cleaners and catering staff were. I suffer from severe anxiety but I can honestly say that every member of staff were so patient and understanding with me that my anxiety was not even an issue for me during my stay. This ward is a shining example of how a busy ward should be run. All the staff really went out of there way to make patients feel comfortable and listened to.

Well done NNUH and all of the Respiratory Team you are my heroes .

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Responses

Response from PALS Manager, Norfolk and Norwich University Hospitals NHS Foundation Trust 5 years ago
Norfolk and Norwich University Hospitals NHS Foundation Trust
Submitted on 29/08/2018 at 08:29
Published on Care Opinion at 09:15


Dear Patient

Thank you for your kind comments following your recent inpatient stay. I am pleased to read this was a positive experience and staff were kind and caring. I will share this with senior staff in the hospital as well as the staff involved in your care.

Thank you for taking the time to write.

With kind regards

PALS Manager

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