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Care Opinion

NHS at its best

Story from nhs.uk

"NHS at its best"

About: Royal Hallamshire Hospital / Ear, Nose and Throat

I went into the RHH Theatre Admissions Unit for Endoscopic Sinus Surgery on August 6th. This is a very busy unit , not all patients were co-operative and the staff were all extremely busy.

However, the unit ran like clockwork and everyone was helpful, efficient and always smiling.

I had never had a general anaesthetic before but the theatre team made me feel relaxed and at ease.

From the Receptionist to the Consultant surgeon, all of the staff were outstanding and the care I received was wonderful.

This is the NHS at its best.

Thank you to everyone concerned.

Lynn Hobson

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Responses

Response from Nancy Henwood, Patient Experience Co-ordinator, Sheffield Teaching Hospitals NHS Foundation Trust 5 years ago
Nancy Henwood
Patient Experience Co-ordinator,
Sheffield Teaching Hospitals NHS Foundation Trust

Submitted on 20/08/2018 at 13:37
Published on Care Opinion at 16:35

Dear Lynn

Thank you for leaving feedback. It will mean a great deal to the staff at TAU to know they were able to help you feel at ease and well cared for. They will really appreciate this and be very encouraged by it.

With thanks and all best wishes for your recovery

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