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Ent consultation

Story from nhs.uk

"Ent consultation"

About: Salford Royal / Ear, Nose and Throat

Can't say how lovely the entire staff are. My consultant is compassionate and understanding. I dislike hospitals and I can say I still do but the way I was treated was with consideration. The hca I think was helpful after my procedure. All the staff are a credit to the NHS

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Responses

Response from Salford Royal 5 years ago
Salford Royal

Submitted on 20/08/2018 at 15:53
Published on nhs.uk at 17:06

Dear Anonymous

Thank you so much for taking the time to tell us about the good service that you're receiving from our team to help with your condition. You are indeed right, a pleasant manner, and being put at your ease is what the caring profession and our NHS is all about.

We would be happy to share this with the team, if you could contact our PALS service, we can ensure that your comments reach all who were involved in your care. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you again, and we hope you are recovering well.

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