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Overview of hospital stay

Story from nhs.uk

"Overview of hospital stay"

About: Milton Keynes Hospital

I had blood in my urine and was amazed at the speed at which 3 tests were organized.

The third, a CAT Scan showed the possibility of cancer in my ureter and I came into hospital for an examination in your Treatment Centre.

As I have ischaemic heart disease, I was offered a spinal anaethetic, to reduce the risk and that allowed me to observe the team in action and to follow the procedure on the screen.

I was totally impressed by how the team worked together so efficiently and delighted to hear that they could find no sign of cancer.

They did find that my ureter was rather narrow and took the opportunity of inserting a temporary stent to elarge it, which will be helpful.

I was then moved to Ward 20, where again I was impressed by the organisation, care and consideration by the nurses and other staff with whom I had contact

Could you please pass on my appreciation of everyone’s contribution to a pleasant and successful stay in hospital?

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Responses

Response from Michaela Tait, Patient Experience Manager, Milton Keynes University Hospital NHS Foundation Trust 5 years ago
Michaela Tait
Patient Experience Manager,
Milton Keynes University Hospital NHS Foundation Trust

Submitted on 13/08/2018 at 08:30
Published on Care Opinion at 12:02

Thank you for taking the time to tell us about the level of care you received whilst at our hospital. We are delighted to hear that you were looked after so well and that your tests not only came back negative for signs of cancer but that they were organised well and you were seen to quickly. We will be sure to pass on your words to the teams involved and want to thank you again for taking the time to tell us about your experience at MKUH.

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