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Thanks for the daily hard work and compassionate care

Posted By JFH

"Thanks for the daily hard work and compassionate care"

About: University Hospital Hairmyres / Cardiology University Hospital Hairmyres / Radiology

(as the patient),

I recently attended Hairmyres for an unidentified ailment.

Under the care of Dr Logue I was looked after over two days by a number of doctors, nurses, radiographers (Lee), cardiology technicians (Gary, Joanne, Annette & Karen) and laboratory staff (Blood analysis).

My thanks to all staff involved in my care from the Ward 2 support staff and porters to  Dr Logue and the medical staff in ED who cared for me and on behalf of all the patients who are unable to give their thanks for the daily hard work and compassionate care provided.   

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 08/08/2018 at 16:03
Published on Care Opinion at 16:51

picture of Lise Axford

Dear JFH

Thank you for taking the time to share your recent experience and express your thanks to individual staff members that made a difference to your care. I am delighted to read that you all staff provided compassionate care. It is humbling to read that you would like to express your thanks to all staff as you recognise that it takes a team effort to ensure tests, examinations and care is expertly provided. I will share your comments with the different teams.

Thank you again for sharing your comments. I hope that you are recovering well.

Best Wishes

Lise

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Response from Elaine Connelly, Diagnostic Service Manager - Radiology, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Elaine Connelly
Diagnostic Service Manager - Radiology, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 08/08/2018 at 17:24
Published on Care Opinion on 09/08/2018 at 10:54

Dear JFH,

Many thanks for taking the time to pass on your gratitude to all staff involved in your care throughout your recent stay at University Hospital Hairmyres.

It is always nice for staff to be recognised for the care that they deliver and I am delighted that you recognised teamwork and compassionate care as a key factor to your positive experience.

I will ensure your comments are passed on to the named individuals and all staff groups involved in your care.

Best wishes

Elaine

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