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"Surgery for Morton's Neuroma"

About: Holme Valley Memorial Hospital / Day surgery

(as the patient),

I was diagnosed with Morton's Neuroma and was, after some preliminary steroid injection treatment at Holme Valley Day Surgery booked in for a surgical procedure

to confirm the diagnosis and hopefully correct the neuroma.

I can only say what a pleasure it was to be treat by the staff at Holme Valley.

I would describe the whole team from first point of contact at the reception to first point of contact with a scalpel to aftercare as 5 star.

I was taken in to pre-op just 10 minutes after arriving. Amid an atmosphere of professionalism and friendliness, I was on my way to theatre feeling confident I was in the right hands. The surgeon had introduced himself before hand in pre-op and theatre was well attended by nurses and a student nurse eager to learn.

The procedure was carried out efficiently and there was a lovely friendly feel to proceedings which put me at ease.

My post-op care immediately after was first rate and the nursing staff kept my wife informed as to what was happening and where I was in the procedure. She was waiting in the cafe where she received updates.

After approximately two and a half hours I was on my way home. My foot felt comfortable and I had been programmed with the information I needed for an optimal recovery and rehabilitation.

Two subsequent visits back have been fuss free and professional, continuing my excellent care.

The best NHS treatment, I believe I've ever had.

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Responses

Response from Emma Boyes, Engagement and Inclusion Manager, Living Well Business Unit, Locala 5 years ago
Emma Boyes
Engagement and Inclusion Manager, Living Well Business Unit,
Locala

My role at Locala is to listen to service users and understand how it feels to use our services. I report back to services and managers. I support to make change where needed. I really enjoy my job. Making a difference is important to me!

Submitted on 08/08/2018 at 07:21
Published on Care Opinion at 10:49


picture of Emma Boyes

Hi Cosmoscruncher!

Thank you for taking the time to share your story with us. I will forward your comments on to the team which I am sure will give them a boost!

It sounds like the team at Holme valley all did a great job:)

Wishing you well in your recovery and rehabilitation

Emma

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