I was very impressed with the level of service I received here today. I read many negative reviews of the urgent care/minor injuries units across London including this one when I was choosing where to go, so thought I should add my positive feedback for those making the same choice in future.
I went in 10 am on a Monday morning, basically because I wanted to check my hand wasn't broken after a climbing incident. All the staff were great, friendly and helpful throughout - receptionist, streaming/triage nurse, radiologist and doctor. I was seen by the triage nurse and x-rayed within 15 minutes of arriving. I was there for a little over an hour in total. Maybe I was wasting their time (not broken!) but the doctor was efficient but nice about it. Given it's still pretty swollen and painful I'm still glad I went just for my own peace of mind really.
I would definitely recommend this service
"Very good minor injury/urgent care service"
About: Royal Free Hospital / Accident and emergency Royal Free Hospital Accident and emergency London NW3 2QG
Posted via nhs.uk
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