The experience I had at the serenity suite was beyond amazing. Given that this was my first child they were very helpful when it came to my labour pains and advised I go home during the earlier stages and relax whereas I was getting stressed being at the hospital and reducing the labour intervals. When I came back in during active labour they were very quick and helpful into getting me ready to birth and the midwives were incredibly supportive (which is needed). The talked me through the whole labour and delivery.
I one hundred percent recommend serenity but the after care I was given in the postnatal wards was disgusting. They expected mothers to get up and fetch their own food even when they were in pain from stitches. Through the night the staff were rude and late too respond to help requests. I had never changed a nappy ans requested some support and they told me they were busy. They rarely checked up on the babies to see if they were feeding correctly and when I was discharged in the morning they didn't advise me on how much milk the baby needed as he was being syringe fed colostrum. My midwife the next day said they shouldn't have discharged me until he was having frequent full meals. If you do have to stay in the post natal rooms I would suggest learning everything you can and bringing your own food so you don't have to rely on the poor staff.
"Antenatal vs Postnatal care -Serenity Birthing Suite"
About: City Hospital / Maternity care City Hospital Maternity care B18 7QH
Posted by NewMum2018 (as ),
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