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Ward C11

Story from nhs.uk

"Ward C11"

About: Royal Blackburn Hospital / Older people's healthcare

I would like to thank all the staff of ward C11. My father spent the last 2 weeks of his life on the ward. During that time all the staff treated him with dignity and respect and tried their best to make him as comfortable as possible. I was very impressed by the way the staff worked as a team, often under challenging circumstances. I would also like to thank the staff for the kindness they showed to myself and my sister when, during the final 48hrs of my father's life, we were his bedside overnight. Many many thanks for your dedication, patience and hard work.

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Responses

Response from Royal Blackburn Hospital 5 years ago
Royal Blackburn Hospital

Submitted on 06/08/2018 at 14:10
Published on nhs.uk at 15:06

Thank you for taking the time to tell us about your recent visits to Ward C11 at Royal Blackburn Teaching Hospital.

It is lovely to receive such positive feedback regarding the care and service your father received during your visit and we are delighted to pass this on to the staff who will very much appreciate your comments as they always strive to deliver safe, personal & effective care.

If you would like to provide us with further information about your experience then we would really value this so that we can try to make it like this for every patient visiting our hospitals and using our services.

You can either contact me (Sarah Ridehalgh) on 01254 734471 or by email at patientexperience@elht.nhs.uk.

Thank you again for commenting and sincere condolences for your loss.

Sarah Ridehalgh

Patient Experience Facilitator

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