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NSEC Cranlington

Story from nhs.uk

"NSEC Cranlington"

About: Northumbria Healthcare NHS Foundation Trust

My husband was taken to NSEC Cramlington on Friday 3rd August 2018. From our local Dr to paramedics to A&E and Ward7 at cranlington. Everyone was absolutely amazing. He had bloods taken, X-rays, CT scan, MRI Doppler which confirmed he’d had a stroke. I can’t commend all the staff enough from orderlies, nurses to Doctors, nothing was a problem. Polite and courteous attention from all staff at all times made the stay very easy and reassuring. I hope we’re not visiting there for a long time but would feel assured he was in safe hands. THANKS TO ALL

Lorraine

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Responses

Response from Northumbria Healthcare NHS Foundation Trust 5 years ago
Northumbria Healthcare NHS Foundation Trust

Submitted on 06/08/2018 at 14:29
Published on nhs.uk at 15:06

Dear Lorraine,

Firstly, thank you for taking the time to tell us about your husband’s experience with us at The Northumbria hospital last week. I can only imagine what a difficult time this must have been for you both.

It is reassuring to know that your husband was so well looked after by everyone he came into contact with. I will share your thoughtful and kind feedback with everyone in A&E and Ward 7 – I am sure they will be very grateful and appreciative of your feedback.

All the best to you and your husband,

Annie

Annie Laverty – Chief Experience Officer

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