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Ward 12 , mother’s stay

Story from nhs.uk

"Ward 12 , mother’s stay"

About: The James Cook University Hospital / Older people's healthcare

Just to thank everyone on ward 12, my mother Mary was admitted to the ward July 17th 2018; she was very ill and such a worrying time for us all, everyone was amazing and so supportive throughout, nothing was too much trouble. Thanks to the member of staff for your time and everyone on the ward. You are all angels. Love Angela and her family xxx

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Responses

Response from Chloe Holmes, Patient Experience Administration Assistant, South Tees Hospitals NHS Foundation Trust 5 years ago
Chloe Holmes
Patient Experience Administration Assistant,
South Tees Hospitals NHS Foundation Trust

Submitted on 29/08/2018 at 09:33
Published on Care Opinion at 11:19

Hello,

Thank you for taking the time to give us your feedback.

I am delighted that you have had such a positive experience with the Trust and it is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

I will happily pass your feedback on to Ward 12. If you would like me to pass this on to specific staff members or you would like provide further detail please can I ask you to get in touch via our email address: stees.compliments@nhs.net or by phone on 0800 028 2451 and I will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

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