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Amazing Care in Coronary Care Unit

Story from nhs.uk

"Amazing Care in Coronary Care Unit"

About: Royal Derby Hospital / Cardiology

On Tuesday this week my Brother had a heart attack & was quickly taken into the Catheter suite to undergo clot buster & stenting, shortly after he had a cardiac arrest.

I want to say just how happy I am with the total care package given during his stay, ALL the staff were totally amazing, helpful & genuinely empathised. He spent most of the day in recovery before being moved to CCU ward.

I had a heart attack some 18 years earlier so know a little about it! in addition my Daughter worked on the Unit as a nurse for several years before moving on.

I would like to express my sincere thanks to all involved in my Brothers care and praise your dedication to your vocation, Thank You.

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Responses

Response from Royal Derby Hospital 5 years ago
Royal Derby Hospital

Submitted on 06/08/2018 at 10:03
Published on nhs.uk at 10:06

Good morning

Thank you for taking your time to write to the hospital. I am pleased to hear that your brother had a positive experience and that you wish to express your grateful thanks to the Coronary Care Unit.

I will pass your kind comments to the Manager responsible for the Department to share with the relevant staff.

Thank you again for taking the time to send in your compliment – it is appreciated.

Patient Advice & Liaison Service (PALS)

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