"Abrupt and rude receptionist"

Receptionist absolutely rude cause she was hot! Trying to get an emergency for my child to be told we have nothing and the hub appointment won’t help your child cause it’s

To do with eczema, I then went to the Hub an asked them in person to be told that they can help and would be happy to but I have to get an appointment through my gp surgery. I didn’t want to speak to this lady as her behaviour towards patients was unacceptable