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"Excellent care and a small suggestion"

About: St Mary's Hospital (Newport)

(as the patient),

Day stay minor op with general anaesthetic. From checking in to leaving the hospital, all the staff and doctors showed an excellent standard of care. Everything was explained well, making me feel I was in safe hands.

I cannot fault this hospital and staff for the excellent care that I received.

However it does appear that a patients' clothes and shoes are placed in the same hospital bag when they are admitted. I'd like to suggest that clothes and shoes be placed in separate bags to avoid possible risk of infection from the soles of the shoes coming into contact with patient clothing that had to be worn when they return home following day stay surgery.

I appreciate this is probably common practice across most hospitals, but with the risk of infection always on the agenda and resistant antibiotics, perhaps a small separate bag for shoes could be considered?

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Responses

Response from Vanessa Flower, Head of Patient Experience, Isle of Wight NHS Trust 5 years ago
Vanessa Flower
Head of Patient Experience,
Isle of Wight NHS Trust
Submitted on 08/08/2018 at 07:41
Published on Care Opinion at 10:50


picture of Vanessa Flower

Dear IOW Resident

Many Thanks for your positive feedback, which has been shared with staff. I am pleased to read that you received excellent care during your hospital visit. I hope that you are recovering well.

In relation to your suggestion, I cannot comment specifically on this, but I have passed your comment to our Infection & Prevention of Infection Control Lead for consideration and comment. I will let you know the response when I receive it.

Thank you again for taking the time to post this valuable feedback, as it enables us to review and improve our services.

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