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"Very grateful for all the care after a heart attack"

About: Scottish Ambulance Service / Emergency Ambulance Victoria Hospital / Cardiology

(as the patient),

I was very grateful for all the care I got in ward 23 in the Victoria hospital in kirkaldy. The nurses were considerate and kind I would also like to thank the paramedics the consultant for saving my life.

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Responses

Response from Jamie Gorman, Senior Charge Nurse, Ward 21 & 23, Emergency Care, NHS Fife 5 years ago
Jamie Gorman
Senior Charge Nurse, Ward 21 & 23, Emergency Care,
NHS Fife
Submitted on 07/08/2018 at 11:07
Published on Care Opinion at 15:14


picture of Jamie Gorman

Dear migrab,

Thank you for sharing your story on care opinions. While I'm sorry to read that you suffered a heart attack, its pleasing to read that the nursing staff were kind and considerate during this event. I will forward your story onto the staff so they are aware you thought their care was good and your grateful. On behalf of all the staff we wish you a full speedy recovery from you heart attack.

Take care

Jamie Gorman

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Response from Alan Martin, Patient Experience Manager, Corporate Affairs and Engagement, Scottish Ambulance Service 5 years ago
Alan Martin
Patient Experience Manager, Corporate Affairs and Engagement,
Scottish Ambulance Service
Submitted on 07/08/2018 at 12:40
Published on Care Opinion at 15:14


picture of Alan Martin

Dear Migrab,

Thank you very much for taking the time to write your feedback on CareOpinion. I am sorry to hear that you have suffered a heart attack and I do hope that you are on the road to making a full recovery.

I am glad to hear however that the care you received was good.

I would like to pass on your thanks to the crew involved. If you would like this you can send an email to scotamb.feedback@nhs.net, put it for my attention, and I will need to know the day and time we attended you and where the ambulance attended. I will also need your name.

I would like to wish you all the best.

Kind Regards

Alan

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