I’ve been at this practice for about 12 months and I’m now looking to move.
Midwife service was excellent, couldn’t of asked for a better midwife...
However the surgery in general is apauling!
I struggle to get appointments, they clearly have too many patients and are over run! I’ve been told to go to a&e a couple of times because they have no appointments for something that could be easily dealt with by a doctor at the surgery!
When ordering repeat prescriptions, there either not ready on time or are wrong. It’s taken 7 days for the latest prescription to be ready!
I wish I had never joined this doctors and could of stayed at my old practice, but I had to choice to move as I was in a new area.
My old doctors would accommodate, and prioritise... Especially for babies and the elderly. Never once was I told to try a&e because there was no appointments... and I was at that practice for 31 years and not a wrong word to say about them! We’re as Lupset health centre I’ve had nothing but issue after issue!
Also, the doctors don’t communicate with reception staff. The doctor will say ‘you just after call the reception if you need any more...’ then you call them and they say the doctor shouldn’t of told you that, so then tell you to make an appointment! Surely the doctor should make a record of this for the reception staff to see to stop everyone’s time being wasted!
"Don’t join!"
About: Lupset Health Centre Lupset Health Centre Wakefield WF2 8FE
Posted via nhs.uk
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