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Excellent Enhanced Care Team

Posted By JoycieG

"Excellent Enhanced Care Team"

About: Bellfield Centre / Older peoples' services

(as a relative),

After a breaking her hip and a lengthy 4 month stay in hospital my Mum got discharged from hospital not long ago.  She fell three times in the three weeks she was home.  On the second fall her own GP placed her under the care of an Enhanced Care Team based in Stirling Community Hospital.   

This team looked after her at home for 6 days before placing her for her own safety into emergency respite. The ECT which we had not heard of, were excellent, they checked her health, reviewed her medication and collected it from her chosen chemist, checked her legs which were badly swollen, and sent in physios to try to increase her mobility.

My two brothers were on holiday and I was looking after Mum on my own while working.  They were great at keeping me informed of Mum's daily health and their plans for her i.e. respite care.

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Responses

Response from Pauline Donnelly, Person Centred Manager, Department of Nursing, NHS Forth Valley 5 years ago
Pauline Donnelly
Person Centred Manager, Department of Nursing,
NHS Forth Valley

Submitted on 17/10/2018 at 08:25
Published on Care Opinion at 09:24

picture of Pauline Donnelly

Dear JoycieG

Thank you so much for taking the time to get in touch and leave feedback about your recent experience with our Enhanced Care Team (ECT).

It must have been such a worrying time for you all, and quite frightening for your mum. I am so pleased to hear of the care and attention the team gave to your mum in her home before going into respite care. It must have been such a relief to you, to have the team keep you informed of what was happening with your mum, and being able to keep your bothers up to day while they were away.

I have shared your feed back with the team, they were absolutely delighted to hear your lovely comments, and pass on their thanks.

I hope our mum is making a good recovery.

Best wishes

Pauline Donnelly

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