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"My wife has been told she has Macular degeneration"

About: Royal Derby Hospital / Rheumatology

But has been told there is an 18 weeks waiting this, she is 78 years old which suggests it should be urgent, please. Please it please be reconsidered?

She last visited rumotolgy.

She also has bone cancer and has many replacement joints.

we are both concerned about our future as I am 86

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Responses

Response from Royal Derby Hospital 5 years ago
Royal Derby Hospital
Submitted on 03/08/2018 at 12:29
Published on nhs.uk at 13:06


Dear Sir

Thank you for contacting the Trust about your wife and the waiting times for the eye clinic. I would firstly like to say that I am extremely sorry that you have had cause to complain. I appreciate that you will not have done so lightly and I would like to thank you for bringing your concerns to our attention. Your feedback is valuable in assisting us to identify areas for improvement.

We require further details and to enable Pals to assist you please contact the office on 01332 785156, we are open Monday to Friday 09:00 to 5:00 and outside of these hours the answer phone is in operation. If you would prefer to email please use, dhft.contactpals@nhs.net. You can attend the office without an appointment or ring for a specific date and time if that would suit better.

Patient Advice and Liaison Service (PALS)

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