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3rd Op at the ACAD Centre..Still feel treated...

Story from nhs.uk

"3rd Op at the ACAD Centre..Still feel treated..."

About: Central Middlesex Hospital / General surgery

Unf I had to have a 3rd Op...Metal work removal and elbow release. I was anxious only a little this time as it wll be my 3rd General Anaesthetic... Pre Op Admission Staff were much friendly and jovial this time..more humour!..Anaesthesist team were delightful and very personable. I stayed the night at the Abbey Suite and was cared for and ate well. I never have problems with Hospital food. I was discharged quickly and even by chance had a room to myself. The Sisters who looked after me on Abbey were very hospitable..But you always get your sad looking Care Assistant...The Students lovely too!..Thanku again!..I love the ACAD Centre and I love our NHS!

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Responses

Response from Sue Fenwick Elliott, Head of Patient Experience, London North West University Healthcare NHS Trust 5 years ago
Sue Fenwick Elliott
Head of Patient Experience,
London North West University Healthcare NHS Trust

Submitted on 02/08/2018 at 14:47
Published on Care Opinion at 15:04

Dear Sir/Madam,

Thank you for taking the time to share this lovely feedback! I have shared your story with the team who I am sure will be delighted to hear it. It is so nice to hear when people who access our services have had a positive experience.

Wishing you a speedy recovery.

Kind regards

Anjali Patel

Patient Experience Manager

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