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Received the wrong medication.

Posted By Artemis

"Received the wrong medication."

(as the patient),

Lloyds Chemist. I went to get my prescription. Luckily I checked as they had give me atypical antipsychotics used to treat schizophrenia instead!

Although the chemist apologised and said I would receive a letter of apology, a month later and I have received nothing. I feel there could have been serious repercussions had I not noticed this mistake and I felt as though it was not taken seriously enough.

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Response from Maimie Thompson, Head of Public Relations and Engagement, Chief Executive's Office, NHS Highland 12 years ago
Maimie Thompson
Head of Public Relations and Engagement, Chief Executive's Office,
NHS Highland

Submitted on 24/12/2011 at 15:41
Published on Care Opinion on 27/12/2011 at 10:16

picture of Maimie Thompson

I am very keen to follow this up with my Pharmacy Colleagues but I am not sure what part of Highland this relates to. I need to know more. I will see if Patient Opinion colleagues can help me.

Thanks for the alert.

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