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About: Kent & Canterbury Hospital

What I liked

Today 30 Nov 2011 I visited Day Surgery for an operation on my nose. I would like to take this opportunity to thank your staff. They were without doubt the best team of medics I have ever had the privelege to be a patient of. And I do mean team. From first arrival I was treated with the utmost dignity & courtesy.

The nurses who looked after me before & after surgery are a credit to your unit, I would like to mention them by name but I can only remember two.

The team that put me under, exceptional.

Please let the whole fantastic team know that I have applauded them because every one of them deserves the gratitude that I'm quite sure they don't always get.

Kind regards and merry christmas not forgetting a happy new year.

I hope the festive season is a quiet one for them.

Adrian Russell

What could be improved

Nothing, perfect.

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Response from Steven Hams, Deputy Chief Nurse and Head of Quality, East Kent Hospitals University NHS Foundation Trust

Adrian, thank you for taking the time to porvide us with your feedback. I am very pleased that you had a positive experience when you visited the Day Surgery Unit at the Kent and Canterbury Hospital.

I will pass on your kind comments to our team, with very best wishes for the New Year.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful