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"Gastroscopy and colonoscopy"

About: Victoria Hospital / Endoscopy

(as the patient),

I was nervous about getting both procedures and having to leave my mum at the door. I felt very tired and lethargic, but from the start I was made to feel so comfortable and cared for. Both the nurses that were with me - Vivian and Jessica - were so nice and helped me through the whole procedure. I don't remember the actual procedure at all, but they made sure I knew they were there, and I'm sure during it they helped a lot because I think I might have panicked at one point. I just wanted to say thank you to them for making something that was very scary for me a lot easier. And also to the nurses in the recovery room for creating such a relaxed atmosphere.

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Responses

Response from Shona Beattie, Charge Nurse, Day Intervention Unit / Endoscopy, Planned Care, NHS Fife 5 years ago
Shona Beattie
Charge Nurse, Day Intervention Unit / Endoscopy, Planned Care,
NHS Fife
Submitted on 02/08/2018 at 16:31
Published on Care Opinion at 16:34


Dear Very Happy patient KJ

Thankyou for your feedback on Care Opinion.

It was nice to hear that you were made feel calm and comfortable prior and during your Gastroscopy and Colonoscopy. I will be sure to pass on your kind words to Vivienne, Jessica all the nursing and medical staff.

I hope this finds you well.

Kind Regards

Shona

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