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Amazing staff - Thanks for taking great care of me

Posted By AlanaBanana

"Amazing staff - Thanks for taking great care of me"

About: University Hospital Monklands / Emergency Department University Hospital Monklands / Trauma & orthopaedics

(as a service user),

Was admitted for an emergency op on my leg and i just wanted to point out wat a great job all the staff do they bend over backwards to make u feel comfortable and the whole process was very efficient.

Well done monklands and thanks for taking great care of me.

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Responses

Response from Karen Phillips, Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Karen Phillips
Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 07/08/2018 at 13:59
Published on Care Opinion at 15:31

picture of Karen Phillips

Dear Alana Banana,

Thank you for your recent post on Care Opinion. I was delighted to read your very positive comments and that your patient journey was very positive. We strive to deliver care on a very person centred way to meet patient's individual needs.

I will be delighted to pass on your comments to all the staff in the departments involved in your care, A & E, theatres and post operatively in the Ward.

Hope you are continuing to recover from your surgery

Thank you once more.

Kind Regards

Karen

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