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This service was well worth the wait

Posted By seanck

"This service was well worth the wait"

About: Ealing IAPT

(as the patient),


 I attended IAPT Martin House Southall

After an initial long wait I was eventually seen by this service and it was well worth the wait

My therapist was a lovely women called Joanna who made everything simplistic

I now have confidence to be my own therapist and she equipped me an emotional and mental toolbox

I would recommend these people to anyone as they are kind ,understanding and totally professional

Appointments

Appointments


Reception

Reception

Environment

Environment


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Responses

Response from Karen Wilson, Senior Cognitive Behavioural Therapist, Ealing IAPT, West London NHS Trust 5 years ago
Karen Wilson
Senior Cognitive Behavioural Therapist, Ealing IAPT,
West London NHS Trust

Submitted on 02/08/2018 at 15:32
Published on Care Opinion at 15:50

Thank you Seanck for contacting Care Opinion regarding your recent experience with Ealing IAPT.

We are delighted to hear how much Joanna helped you in your journey to become your 'own therapist', equipping you with tools to use.

On behalf of Ealing IAPT we would like to apologise for the long waiting time you experienced for therapy. As a service we constantly try to reduce our waiting times for therapy, as different therapies have considerably less waiting times. Unfortunately, not all treatment options are suitable for all our clients.

Once again Seanck, thank you for story. On behalf of Ealing IAPT we wish you the very best for the future.

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