"Auntie sent home with cannula inserted"

About: Royal Infirmary of Edinburgh at Little France / Trauma and Orthopaedics

(as a relative),

My 80 year old relative was discharged form the Royal Infirmary in Edinburgh recently by being put in a taxi, in her nightgown, with no money and a cannula still inserted in the back of her hand.

An off duty nurse kindly went to remove it on their way home.

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Response from NHS Lothian

On behalf of NHS Lothian I would like to extend our sincere apologies to this lady.

If she would like to send her name and details to the Complaints Team they will ensure that this issue is fully investigated and that she has a full explanation and apology for any error.

Complaints Team can be contacted on 0131 536 3370 or by writing to Complaints team, Waverley Gate, 2nd Floor, 2-4 waterloo Place, Edinburgh, EH1 3EG.

E-mail - complaints.team@luht.scot.nhs.uk


NHS Lothian

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