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"I was put completely at ease, for which I am..."

About: Good Hope Hospital

What I liked

The friendly and relaxed way everything was explained to me. I was put completely at my ease. I was apprehensive when entering the department, but left feeling relaxed about what would be happening. The senior sister, consultant and the receptionist were excellent in all their dealings with me.

Anything else?

I would be happy to go back to this department in future.

More about:

Story from


Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on Kind regards Patient Services Department

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful