"Sent for again by mistake"

About: Musgrove Park Hospital / Ear, Nose and Throat

(as the patient),

I have been seen by a specialist who gave his diagnosis then I was sent for again - only to find on arrival that it was a mistake and I did not need to be seen again.

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Response from Lucy Nicholls, Development Officer, Somerset LINk


This story was submitted to Patient Opinion by the Somerset LINk, on behalf of a Somerset patient who has contacted us as part of our 'Patient Stories' project. We will be keeping a record of all stories submitted, and all responses from providers.

Thanks very much to the person who submitted this story, which will be fed back to Musgrove Park Hospital.

Best wishes,


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Response from Martine Price, Head of Patient Experience, Taunton and Somerset NHS Foundation Trust

Thank you for taking the time to give us feedback, I apologise for your poor experience. If you would like to contact us directly to talk about your care please contact our Patient Advice and Liaison Office on 01823 343536

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