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Fab service at urgent care

Story from nhs.uk

"Fab service at urgent care"

About: Hospital Of St Cross / Accident and emergency

Ended up going to the urgent care centre during a night shift. Called before hand to see how busy there were and luckily no one else was there. Was seen in 5 minutes after filling out the registration and given what I needed so I could go back to work. The nurse who saw me was fab!

From a fellow NHS employee.

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Responses

Response from Hospital Of St Cross 5 years ago
Hospital Of St Cross

Submitted on 30/07/2018 at 14:45
Published on nhs.uk at 15:06

Dear Lucy,

Thank you very much for posting your 5* review on NHS Choices about your experience of the Rugby Urgent Care Centre at the Hospital of St Cross.

I hope you are continuing to recover well.

I was so pleased to read that you were seen so quickly, and to hear you describe the nurse who cared for you as "fab".

I will pass on these comments to the team that runs the centre.

We are grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you again for leaving your comments on NHS Choices.

Communications Team

University Hospitals Coventry and Warwickshire NHS Trust

Telephone: 0800 028 4203

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