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Care Opinion

Day surgery

Posted By Craigieboy

"Day surgery"

About: Queen Margaret Hospital / Day Surgery

(as the patient),

I went to Dunfermline Queen Margaret Hospital for day surgery I have to say the staff were absolutely amazing. I know they must see a lot of patients but they make you feel like they treat you better than any other patient ever. They were friendly, efficient and really put your mind at ease. We even had a laugh just before I had my operation while I was nervous and that really helped. I’d appreciate if you could pass this feedback to them directly and their direct management as I have to commend them.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 5 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife

Submitted on 07/08/2018 at 13:14
Published on Care Opinion at 15:23

picture of Nola Cassidy

Dear Craigieboy

Thank you for your kind comments regarding your experience at day surgery. Our aim is patient centred care and it looks like we got it just right for you. Its reassuring to see that you found the staff to be friendly, efficient and they put your mind at ease. I am very proud of the team.

I will most definitely share your feedback with all of the staff and be reassured that their managers will be aware of your post too.

Wishing you well in your recovery

Kind Regards

Nola

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