"well looked after .kept appoligising for delay in..."

About: Luton & Dunstable Hospital

What I liked

staff very curtios and kept me infotmed.was very frightened with asthma attack but they observed me all the time and put me at rest

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Story from NHS Choices

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Response from Luton & Dunstable Hospital

Thank you for your comment. We are very pleased that what could have been a very distressing experience for you was made better by the care you received from our staff. Our Emergency Department staff see many patients every day with a wide range of urgent conditions and understand that treating patients as individuals and keeping them informed at all times is just as important as providing the appropriate clinical treatment. You comment has been passed onto our Emergency Department and you can be assured your kind words will be greatly appreciated.

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