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"Wansbeck Urgent Care"

About: Wansbeck Hospital / Walk-in service

(as a parent/guardian),

Had to visit urgent care this morning with my 2 year old. Both triage nurse Francine and student radiographer James were amazing with her and the whole experience was great. Thankfully, nothing was broken so she just left with her new teddy and a sticker. Thank you to both for making what could have been a scary experience, completely relaxing for her.

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Responses

Response from Wansbeck Hospital 5 years ago
Wansbeck Hospital
Submitted on 25/07/2018 at 15:07
Published on nhs.uk at 17:06


Dear CCLL,

Thank you so much for sharing your feedback about Wansbeck Urgent Care. I know Francine and James will be so happy and grateful to hear about the impact they had on your little one’s care. I’m pleased there was nothing broken and I hope your little girl recovers well with her new teddy by her side!

Please do let us know if there is anything more we can do for you both.

Best wishes,

Jan

Jan Hutchinson – Service Improvement Lead

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