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Treated with respect and a no-judgement approach

Posted By vegakc43

"Treated with respect and a no-judgement approach"

About: Arnold Lodge Regional Secure Unit

(as a service user),

I have an unstable (emotional) personality and this presents its self in many forms, I find it difficult to cope with day to day issues! Arnold Lodge has nursed me for many years with slow, but positive progress. They hope over time that my quality of life, with all its challenged, can be improved. This service makes me have hope for the future.

However, not all services are perfect. I think the seclusion rooms are degrading for females as there are no showers in them! There are no natural lights. The latest strong gowns don't give you dignity because they are made of strong thick material which doesn't always hide your dignity. However, the staff talk you down calmly when you are heightened in mood instead of wading in. We are all treated with respect with a no-judgement approach

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Responses

Response from Peter Wright, Executive Director, Forensic Services, Nottinghamshire Healthcare NHS Foundation Trust 5 years ago
Peter Wright
Executive Director, Forensic Services,
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 25/07/2018 at 18:01
Published on Care Opinion on 26/07/2018 at 14:37

Thank you for this. It's good to know that you have been able to work so much with staff. I know the seclusion rooms in Arnold Lodge have these issues. I hope very much that you will be able to make progress despite these.

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Response from Nigel Humphries, Acting Therapy Services Manager, Arnold Lodge 5 years ago
Nigel Humphries
Acting Therapy Services Manager,
Arnold Lodge

Submitted on 26/07/2018 at 12:46
Published on Care Opinion at 14:38

Dear vegakc43,

Thank you for your posting. I need to get some further information regarding the concerns you have raised before I can give you a full response. I hope to reply to your posting in full by tomorrow afternoon

Thank you for your patience


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Response from Nigel Humphries, Acting Therapy Services Manager, Arnold Lodge 5 years ago
Nigel Humphries
Acting Therapy Services Manager,
Arnold Lodge

Submitted on 31/07/2018 at 17:00
Published on Care Opinion at 17:02

Dear vegakc43,

Please accept my apologies for the delay in responding in full to your posting.

I am very pleased that the treatment you received at Arnold Lodge over the years has been productive for you, and has given you hope. Hope is one of the fundamental principles of recovery and it is something that we try to instil in all patients here at Arnold Lodge.

We are aware of the shortcomings of the seclusion suite in the Women's Services and one of my colleagues is putting the finishing touches to a business case we are putting to the Trust to refurbish the seclusion suite and the Intensive Care Unit to make a better environment. We will keep you and all of the patients and staff at Arnold Lodge informed about the progress in getting funding and approval for this project.

Strong clothing is not the most comfortable or easy to wear- we have options of two-peice sets that help preserve dignity more than the one peice seclusion gowns. We will be consulting with our colleagues at Rampton hospital, where the clothing is manufactured, to see if there are better designs available.
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