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Excellent A&E Sevice

Story from nhs.uk

"Excellent A&E Sevice"

About: York Hospital / Accident and emergency

I would like to pass on my sincere thanks to the A&E night shift 190718. I had the misfortune to pay a visit after a fall at home, minor in the big scheme of emergencies but required several stitches.

All the staff we encountered were friendly and professional. I was seen very quickly, I fully expected to have a very long wait due to the time I attended .

The male staff member who sutered my face could not have been kinder, when I felt a complete fool!

I have never written a review before but our NHS, and A&E in particular get such bad press I wanted to sing your praises.

I have attended York A&E three times in my 28 years of living here and each time I have efficient quick and caring treatment..

Please pass on these comments to the staff involved.

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Responses

Response from Catherine Rhodes, Patient Experience Lead, York and Scarborough Teaching Hospital NHS Foundation Trust 5 years ago
Catherine Rhodes
Patient Experience Lead,
York and Scarborough Teaching Hospital NHS Foundation Trust

Submitted on 24/07/2018 at 11:27
Published on Care Opinion at 12:38

Thank you so much for taking the time to post this story. I will pass it on to the Emergency Department team as I'm sure staff will be happy to read it.

Thanks again, and I hope the wound is healing! Take care.

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