This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

It made what could have been a very unpleasant few...

Story from nhs.uk

"It made what could have been a very unpleasant few..."

About: Heartlands Hospital

What I liked

The staff were friendly, patient, informed, caring and took the time to look after me. I spent 3 weeks in hospital and it was made bearable by the kind and caring staff.

What could be improved

Nothing.

Anything else?

Just to say a huge thank you to all of the staff.

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Heartlands Hospital 12 years ago
Heartlands Hospital

Submitted on 19/01/2012 at 11:58
Published on nhs.uk on 20/01/2012 at 04:01

Thank you very much for your feedback and we are glad to hear you received very good treatment from our staff, which should be the same we expect for all our patients.

If you could let me know via this site which ward you was on during your stay, I can then ensure your feedback is passed on to the ward staff.

Thanks again

Catherine Williams

Patient Engagement Department

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k